Frequently asked questions - Broda Seating
+ What is the current weight capacity of each Broda chair?
- Broda CS385 Broda Shower Commode Chair: 182kg
- Broda B385 Broda Bariatric Shower Commode Chair: 182kg
- Broda 48V4 Encore Pedal Chair: 159kg
- Broda 48RV4 Encore Pedal Rocker: 114kg
- Broda 100-10AL & 100-20AL Auto-locking Glider: 114kg
- Broda Midline Full Recliner: 159kg
- Broda Vanguard 985 Bariatric Tilt Recliner: 272kg
- Broda 100-P Paediatric Glider: 91kg
- Broda V4 Synthesis Full Recliner: 159kg
- Broda WC19 Synthesis Transport Chair: 159kg
- Broda ACC Infection Control Acute Care Chair: 159kg
+ How long does it take to get a chair after I order it?
For standard Broda wheelchairs, it usually takes a minimum of 3 business day in Australia. If your require a custom manufactured wheelchair please contact us directly.
+ Do you offer FREE chair demonstrations and trials?
We offer a free, no obligation chair demonstration or a 3 day trial with view to purchase for your client or family member.
+ A caster on my chair has a flat spot. Why?
This may occur if the brakes are left applied on the casters, and the chair is being maneuvered with the brakes on. To avoid this, ensure brakes are applied only when needed and released when the chair is maneuvered. If your caster does a have a flat spot, it will need to be replaced.
+ Can I get parts to fix an older model Broda Chair?
From the date of purchase Broda warrants the side frames and cross members located on the base frame, for the Expected Lifetime* of the original purchaser/user, when purchased from an Authorized Broda Agent in Australia and New Zealand.
*Expected Lifetime of the frame is 10 years.
In addition, Broda warrants its other product components, except the seat cushion and covers (which are not warranted), to be free from defects in materials and workmanship for a period of 2 years from the date of purchase, as indicated on the original purchase order.
This warranty is non-transferable, does not include onsite labour or damages that arise from improper handling, cleaning, maintenance, storage, non-Broda modifications or negligent use
+ Do you have a chair operating instructions or repair & maintenance instructions?
Operating instruction manuals and repair and maintenance instructions are provided with each chair purchased.
+ Does Broda make custom or Bariatric chairs?
Broda offers the Vanguard Bariatric Tilt Recliner which has a weight capacity of 272 kg, as well as the Bariatric 385 Transport Commode Shower Chair, which has 363kg weight capacity.
+ Why is the chair not reclining or tilting when the handle is pressed or why does the chair seem to slowly slide out of position?
The recline and tilt operations are a function of the gas cylinders on the chair. If you are experiencing problems with the cylinders, often the cylinder is not defective, it just needs adjustment.
